Fault Codes, Warning Codes, and Error Bits

Use this appendix to look up fault codes, warning codes, and error bits visible in eTuner. An unlisted number or blank description is not a formal troubleshooting conclusion. Record the interface display, raw value, and field symptoms.

How to Use This Appendix

Item What You See Recommendation
ErrCode Error History may show ErrorCode: n or a corresponding description. Record the raw number first, then correlate it with error history, current status, and field symptoms.
WarnCode Error History shows the warning number and message. This page lists common warning codes. Retain the raw value for an unknown number.
Error bit Status Monitor or Error History shows the fault category, bit, number, and message. Follow the interface message first. If blank or unclear, record the full display and contact technical support.

ErrCode Index Excerpt

The table lists common base numbers and usage rules. For an unlisted number, record the raw interface value, error history, and field symptoms.

Number Name Description Resource Prompt Notes
0NO_ERRORReadyReadyIndicates a no-error state.
1MESSAGE_TOO_LONGMessage too longMessage to longRecord the original interface text.
2ILLEGAL_AXISIllegal axis name in the first letterIllegal axis name in first letterCommand-parsing error.
3SYNTAX_ERRORSyntax errorGrammatical errorsCommand-parsing error.
6INDEX_INVALIDInvalid array index valueInvalid array index valueParameter or command index error.
7INDEX_VALUE_OUT_OF_RANGEArray index value out of rangeArray index value out of rangeParameter or command index error.
8ASSIGNED_VALUE_INVALIDInvalid assigned valueInvalid value assignedParameter-write value error.
9ASSIGNED_VALUE_OUT_OF_32BITAssigned value is outside the 32-bit rangeAssigned value is out of 32-bit rangeParameter-write value error.

When reading ErrCode, Error History may show only ErrorCode: n. For an unexplained number, save the error-history text and field information for technical support.

WarnCode

Fault Value Error Code Description Resource Prompt
00No errorNo Error
652800xFF00Speed-error warningSpeed Error warning
652810xFF01Position-error warning bitPosition Error warning
652820xFF02Stall-protection warning bitBlocking protection warning

ErrorBit Index Excerpt

The table lists defined entries useful for client troubleshooting. Reserved bits and blank prompts are not formal fault descriptions.

Category Bit Fault Value Error Code Description
Motor-side encoder warnings and errors031420x737EMotor-side single-turn encoder startup error
Motor-side encoder warnings and errors130070xFF08Motor-side single-turn encoder position-calculation error
Load-side encoder warnings and errors031360x737ALoad-side primary encoder startup error
Load-side encoder warnings and errors131450x7380Load-side auxiliary encoder startup error
Motor motion errors010200x8500Position error exceeds the limit
Motor motion errors110210x8400Speed error exceeds the limit
Drive hardware errors0300x5500Flash loading error
Communication errors040010xF004EtherCAT initialization error
Communication errors140020x7380RS485 communication lost
Power errors010130x2341U-phase overcurrent
Power errors110140x2342V-phase overcurrent
Non-clearable enable errors131540xF006Multi-turn count error

Lookup Notes

Item Description
Undefined content Do not interpret a blank, placeholder, or unclear description as a specific fault.
Cause and recommendation are blank Record only the displayed number, message, and field symptoms. Do not add an unverified cause or procedure.
Reserved error bit A reserved bit is not a formal fault description. Save the error-history text if the interface display is abnormal.
Chinese and English messages Messages may differ between languages. For an unexplained number, record the raw value and a screenshot or text from the current language.
Duplicate number The same number may appear in different categories. Record the category, fault value, error code, and interface message together.

Do not ignore an active encoder, overcurrent, overvoltage, stall, position-error, or speed-error indication merely to reduce warnings. This appendix helps identify information sources but does not replace field safety checks.